Challenge
Azure Cloud Solution Architects needed foundational training in cloud governance and architecture frameworks, but traditional static courses could not adapt to individual learning needs or provide personalized guidance at scale.
Approach
Led the design and technical development of a 90-minute AI-enhanced online course that integrates Microsoft's Cloud Adoption Framework (CAF) and Azure Well-Architected Framework (WAF). The experience combines cloud architecture fundamentals with free-form navigation on the Intrepid platform and AI-assisted assessment powered by Bongo AI.
Key contributions included:
Content Architecture
- Co-authored learning materials and scripts emphasizing operational excellence, security baselines, cost optimization strategies, and governance best practices for enterprise-scale Azure deployments, aligned to CAF and WAF guidance.
AI Integration
- Directed implementation of Bongo AI-assisted case-study evaluation workflows that reduced manual instructor review time by approximately 40%, while enabling scalable, AI-supported feedback on learner submissions.
Video Production
- Produced demonstration videos showcasing the course experience and mock case study scenarios to illustrate how architects can apply CAF and WAF in practice.
Quality Assurance & Accessibility
- Led user acceptance testing across Intrepid and Viva Learning, identifying and resolving navigation, content, and interaction issues. Ensured alignment with accessibility best practices, including closed captioning, keyboard navigation, and screen-reader optimization.
Cross-Functional Coordination
- Partnered with product managers, instructional designers, and engineering stakeholders to validate technical accuracy, align with FY25 skilling priorities, and meet enterprise launch timelines.
Outcomes & Evidence of Impact
- Adopted within Microsoft's FY25 global skilling strategy as a foundational course supporting Azure Cloud Solution Architect onboarding and preparation for role capability demonstrations (RCDs).
- Served as the first integration of Bongo AI assessment capabilities into Microsoft's technical training catalog, establishing patterns for future AI-enhanced learning experiences.
- Reduced instructor review time ~40% for scenario-based case studies via AI-assisted evaluation workflows, enabling scalable validation of learner understanding.
- Enabled personalized, self-paced learning for cloud architects globally without requiring 1:1 instructor facilitation by combining Intrepid's free-form course navigation with AI-graded case studies.
- Influenced the design of subsequent AI-powered simulations and role capability demonstrations (e.g., Second Nature-based WARA simulations) for ~300+ Cloud Solution Architects, extending the impact of the original course.
Tools & Platforms
VitalSource Intrepid, Bongo AI, Viva Learning, Microsoft Learn, Microsoft Docs, Azure Cloud Adoption Framework (CAF), Azure Well-Architected Framework (WAF)
Key Capabilities Demonstrated
AI-enhanced learning design, cloud architecture training, technical content development, video production, platform integration, accessibility implementation, enterprise skilling strategy