Overview & Learning Objectives
Tackles the human side of AI adoption, trust, verification habits, psychological safety, and sends team leaders home with an AI Working Agreement and a 30-day rollout plan.
By the end of this training, participants will be able to:
- Establish explicit use-case boundaries defining when teams should and should not use AI.
- Enforce output verification standards to catch hallucinations before outputs reach clients.
- Draft a live, auditable Team AI Working Agreement covering accountability and sign-offs.
- Execute lightweight incident response procedures for AI mistakes and manage team trust.
Target Audience
- Team leaders, middle managers, and department heads
- Project managers, HR business partners, and digital transformation leads
Prerequisites
- General workplace management experience (email, document review, team meetings)
- No prior technical or AI knowledge required
Technical Requirements
- Laptop with web browser. Access to preferred organization AI tools (ChatGPT, Microsoft Copilot, Claude) if available.
Format & Customization Options
Format of the Course
- Interactive lecture and facilitated scenario discussions.
- Live workshop building your team's custom AI Working Agreement.
Course Customization Options
- Custom corporate governance templates and industry compliance modules available upon request.