Overview & Learning Objectives
No experience required. Admin staff learn to draft correspondence, summarize meetings, tame their inbox, and build reusable templates with ChatGPT, Copilot, and Gemini.
By the end of this training, participants will be able to:
- Identify daily administrative bottlenecks suitable for immediate AI acceleration.
- Draft professional emails, memos, meeting agendas, and executive summaries in seconds.
- Create reusable prompt templates for recurring administrative workflows.
- Apply data security rules regarding sensitive constituent or corporate information.
Target Audience
- Administrative professionals, executive assistants, and clerical staff
- Operations personnel and public-sector administrative teams
Prerequisites
- Basic digital literacy (Microsoft Word, Excel, email, web browsers)
- No prior AI knowledge or experience required
Technical Requirements
- Access to ChatGPT (chat.openai.com), Microsoft 365 Copilot, or Google Gemini. No software installation required.
Format & Customization Options
Format of the Course
- Interactive lecture and hands-on administrative sandbox exercises.
- Real-world task drafting and prompt template creation.
Course Customization Options
- Tailored exercises for specific municipal, public sector, or enterprise admin teams available upon request.