Prompt Engineering Fundamentals for Knowledge Workers

Duration 4 hours
Level Foundation
Focus Areas
Vendor
Learning Track

Core AI & Productivity

Part of the Core AI & Productivity track, the tools your team will actually reach for every day.

View the full Core AI & Productivity track →

Overview & Learning Objectives

Teaches knowledge workers to write prompts that get predictable, usable output from ChatGPT and Copilot, no more guess-and-check.

By the end of this training, participants will be able to:

  • Master the 4 core prompt components: Role, Task, Context, and Output Constraints.
  • Control AI output format, length, tone, and layout (tables, JSON, executive bullet points).
  • Debug and iterate weak AI responses instead of starting prompts over from scratch.
  • Apply a reusable prompting framework to real daily workplace assignments.

Target Audience

  • Knowledge workers, project leads, and administrative coordinators
  • Operations teams and non-profit leaders expanding AI productivity

Prerequisites

  • Basic familiarity with office productivity software (Word, Excel, email, web browsers)
  • No prior programming or prompt engineering experience required

Technical Requirements

  • OpenAI ChatGPT account (chat.openai.com) or Microsoft 365 Copilot access. No installation required.

Format & Customization Options

Format of the Course

  • Interactive lecture and prompt laboratory exercises.
  • Live participant prompt debugging and real-work application.

Course Customization Options

  • Custom prompt libraries tailored to team-specific department workflows available upon request.

Prompt Engineering Fundamentals for Knowledge Workers - Inquiry

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